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Returns & Exchanges
Due to the perishable nature of food items, we cannot accept returns on opened candy. However, your satisfaction is our priority.
1
Initiate Request
Contact our support team within 14 days of receipt to report any issues with your order.
2
Provide Documentation
Submit your order number and clear photos of the items in question for our quality control team.
3
Review Process
Our team will review your claim within 2 business days to determine eligibility for a refund or replacement.
4
Resolution
Once approved, a credit will be applied to your original payment method or a new shipment will be dispatched.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing